Withdrawal

Right of rescission

The following information only applies if the customer is a consumer within the meaning of Section 1 of the Consumer Protection Act (KSchG) and the order is therefore not attributable to a commercial or independent professional activity of the customer. You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods. To exercise the right of withdrawal, you must inform us - St. Martin Apotheke, Jörgerstraße 24, 1170 Vienna - of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail). You can use the model withdrawal form provided below in these GTC, but this is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal

f you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. We may refuse repayment until we have received the goods back. You must return the goods to St. Martin Apotheke, Jörgerstraße 24, 1170 Vienna, without delay and in any case within fourteen days of the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.

Costs of return shipment

You bear the costs of the return shipment.

Loss of value of returned goods due to handling that reduces their value

You only have to pay for any loss in value of returned goods if this loss in value is due to handling of the goods that is not necessary to check their condition, properties and functionality.

Exceptions to the right of withdrawal

You have no right of withdrawal for contracts for goods that are delivered sealed and are not suitable for return for reasons of health protection or hygiene, provided that the seal has been removed after delivery.